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Xpress Payment Targets AI and IoT as Next Growth Frontier After Decade of Expansion

Digital payments company Xpress Payment Solutions Limited has unveiled plans to leverage Artificial Intelligence (AI) and the Internet of Things (IoT) as part of its next growth phase, following a decade of rapid expansion that has seen it process transactions worth trillions of naira across Nigeria. The announcement was made during a public lecture in Lagos held to commemorate the company’s 10th anniversary, where executives reflected on its growth journey and outlined plans for the future of digital payments.

Speaking on the theme, “A Decade of Innovation, A Future of Possibilities,” Managing Director and Chief Executive Officer, Mr. Wale Olayisade, said the company’s evolution reflects the broader transformation of Nigeria’s financial technology landscape and the increasing adoption of digital financial services.

According to him, the next chapter of the Xpress Payment growth strategy will be powered by emerging technologies capable of making financial transactions smarter, faster and more personalised. Olayisade explained that AI-driven systems will enable businesses to better understand customer behaviour, anticipate financial needs and deliver seamless payment experiences.

“AI will enable us to better understand customers’ needs and anticipate the next steps in their financial journeys, reducing friction and enhancing convenience. The future is filled with possibilities,” he said.

The CEO noted that Xpress Payment has contributed significantly to financial inclusion by extending access to digital financial services in underserved communities and supporting Nigeria’s transition toward a cashless economy. He explained that the company has simplified everyday transactions that previously required lengthy physical processes.

“From processing zero transactions at inception, we have grown to handle transactions worth trillions of naira. We have simplified processes such as payment of school fees, hospital bills, utility bills and cable television subscriptions that previously required physical visits and long waiting times,” Olayisade stated. He added that the company’s growth demonstrates the impact of technology in improving convenience and expanding access to essential services.

Olayisade also credited the Central Bank of Nigeria (CBN) for helping create a secure and stable operating environment that has encouraged innovation within the financial services sector. According to him, regulatory policies designed to protect consumers and strengthen trust in digital transactions have played an important role in supporting the Xpress Payment growth strategy and the broader fintech ecosystem.

Also speaking at the event, Executive Director of Finance, Mrs. Temitope Ajanaku, described the company’s 10-year milestone as evidence of resilience and adaptability.

She noted that the organisation successfully navigated major challenges, including the COVID-19 pandemic, economic uncertainties and foreign exchange volatility. Ajanaku said the anniversary not only celebrates past achievements but also highlights the company’s readiness to embrace new technologies and opportunities that will shape the future of digital payments in Nigeria.

With AI and IoT positioned at the centre of its future plans, Xpress Payment believes the next decade will bring more intelligent, connected and customer-focused financial services. Industry observers say the move aligns with global trends as payment providers increasingly adopt advanced technologies to improve efficiency, enhance user experience and expand financial inclusion.

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Victor Michael

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